Six Sigma: Revolutionizing Business Efficiency and Effectiveness

Six Sigma, a data-driven approach to process improvement, originated at Motorola in the 1980s and gained fame through GE's implementation. Its DMAIC framework—Define, Measure, Analyze, Improve, Control—dramatically reduces defects, enhancing quality and efficiency across industries. While transformative, it faces critiques for potential rigidity and overemphasis on quantifiable metrics.